Frequently Asked Questions

What should I expect on my first visit to Hopp Physical and Occupational Therapy?
On your first visit, we will ask that you fill out a brief new patient form which includes your basic demographic information: name, date of birth, telephone, next of kin, etc. and also information regarding insurance coverage or other billing issues. We will provide you with a handout explaining our privacy practices. You will be evaluated by a physical or occupational therapist through physical testing and measurements, and by providing an oral history of the problem. You will also receive treatment by the therapist on your first visit.
What should I wear to therapy?
You should wear comfortable clothing, as you will be asked to lie on a mat and change positions occasionally for your treatment. We will usually require access to the skin of the affected area, so short sleeves or shorts are recommended for problems involving knees or elbows.
How much time is involved?
Your first visit should last 75 to 90 minutes; subsequent visits are approximately 1 hour. Additional time may be required for an exercise program, either in our office or at home.
Will you file my insurance?
We will file your medical insurance or worker's compensation claim for you. We will also provide itemized statements to auto insurance companies, or to your attorney as requested by the patient.
What should I expect to pay for therapy?
Charges will vary depending on how extensive your treatment plan might be. A visit can range from $60.00 to $120.00. After receiving your insurance information we will call the company to verify your benefits for physical therapy.. The information they will provide is whether or not a deductible applies to you, and if you have a co-payment or co-insurance amount designated by your policy. We recommend that you obtain this information prior to your first appointment if you have any concerns about your coverage. Simply call the customer service number on your insurance card and ask for your coverage for outpatient physical therapy.
Will I need a doctors order for therapy?
Although in Iowa a physical therapist can treat you without a doctors order, many insurance companies require it. In addition, having an order form your physician helps to support the "medically necessary" stipulation for your insurance.
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